Content about digital queues, passwords, service, customer experience and technology to help companies better organize waiting and service flow.
Explore articlesThe most important content to start with.
A practical method to transform arrival rate and service time into capacity scenarios, compare windows and define an explicit waiting target.
Read articleOther selected strategic content.
Understand who has priority in service and how to transform the rule into passwords, queues and counters without creating a call order that contradicts the legislation.
Read article
An acceptable average can hide very bad waits. See how to combine mean, median and P90 to diagnose queues and find bottlenecks.
Read articleBrowse the blog main topics.
Methods, decisions and good practices for organizing physical and digital queues and password systems.
Waiting time, capacity, demand and indicators that help understand the operation.
Recent posts and new content.
A practical method to transform arrival rate and service time into capacity scenarios, compare windows and define an explicit waiting target.
Read articleUnderstand who has priority in service and how to transform the rule into passwords, queues and counters without creating a call order that contradicts the legislation.
Read articleAn acceptable average can hide very bad waits. See how to combine mean, median and P90 to diagnose queues and find bottlenecks.
Read articleContent with the most views.
Methods, decisions and good practices for organizing physical and digital queues and password systems.
Understand who has priority in service and how to transform the rule into passwords, queues and counters without creating a call order that contradicts the legislation.
Read articleNo articles published yet.
Waiting time, capacity, demand and indicators that help understand the operation.
A practical method to transform arrival rate and service time into capacity scenarios, compare windows and define an explicit waiting target.
Read articleAn acceptable average can hide very bad waits. See how to combine mean, median and P90 to diagnose queues and find bottlenecks.
Read articleThe Biomi Pass Blog publishes content for companies and teams that want to better organize queues, passwords and in-person services. We talk about the waiting experience, service flow, operational organization, QR Code, accessibility and technology applied to the relationship between companies and customers.
Biomi Pass is officially presented as a digital password system accessed by cell phone via QR Code. When covering specific product features, content should only use features that are actually available and confirmed.
Do you have a topic suggestion, partnership or editorial contact?
